Client Testimonials | About | Brilliant SA
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Testimonials

Happy clients are our greatest reward and accolade. Please check our client testimonials to see what customers have to say about their Brilliant experience.

Meet the Millers

Ron and Gail are like many of our clients on a lot of ways. They care about predictable quality, reliable service and ongoing commitment and support. They want someone who genuinely listens and works creatively to meet their need. They’ve come back for multiple projects and continue to be both friends and advocates. Thanks for sharing your story!

“Having previously experienced an ensuite renovation with BSA, we were very happy for them to tackle the task of bringing our 1950’s bathroom & 1970’s laundry & WC into the 21st Century.

The process from the beginning to the end was handled with professionalism. They listened to our ideas and requirements and guided us through to a finished product that we are extremely satisfied with. This could not have been achieved without the experienced and competent Tradesmen who worked on our renovation.

We have thoroughly enjoyed this experience and highly recommend BSA to manage all aspects of your renovation, needs and requirements.”
Richard & Sue, Daw Park

 

“We are extremely happy with the process from start to finish. Steve’s help with plans, suggestions, selections etc. was really great. Rob visited regularly, kept us up-to-date with everything and followed up really promptly with any questions/issues we had, very impressed. The ‘Co-Construct’ program was fantastic – so easy to see what is happening, when tradesmen are coming, communication etc. The quality of workmanship and friendliness and courtesy of the team was outstanding. We love our new kitchen and bathrooms, really delighted with the result and would highly recommend Brilliant SA to anyone.”
Elizabeth & David, Mitcham

 

“We would like to thank the team at Brilliant SA. We are delighted with the results of our Full Home Renovation. Steve was amazing, our kitchen is a delight to use. Fireplace is a masterpiece! The end result is what counts. Rob was our Project Manager – we could not have asked for more. Workmanship of the various trades was exceptional, the site was kept clean and tidy. In the office Deanne and Olivia deserve a mention!

We would recommend Brilliant SA to anyone planning a renovation”
Barry & Jennifer, Tea Tree Gully

 

“We had a very clear idea about what we wanted from our future ensuite.  We visited Mick and Bron at Brilliant SA and they advised us how our vision could come to fruition. Their helpful guidance and recommendations were greatly appreciated and lead to a perfect result for us. The renovation process was smooth, well planned and organised. We loved being able to stay in the loop via their online program ‘Co-Construct’, which meant that, as a busy professional couple, we could contact any of the team at any time and keep track of the scheduled works.

Project manager Rob was very professional and made us feel at ease at every stage of the renovation. Brilliant’s team of tradies were great.  They were tidy, respectful of our home and did a fantastic job. We love our new bigger and more functional ensuite and would highly recommend the Brilliant SA Team to anyone planning a renovation.”
Katrina and Sean, Sturt

 

“We are delighted by the top-quality results of our kitchen renovation. We chose Brilliant SA over other highly reputable kitchen renovation companies because Steve offered a unique design which integrated 2 rooms into 1 large kitchen, providing maximum accessible storage and ample bench space which our previous kitchen was lacking in. Steve’s plan provided visual appeal by hiding clutter with a nook; though removing the sink from the main bench and placing the ovens in a less prominent position. We also chose Brilliant SA because our renovation required significant building work. Dave was an outstanding building Supervisor. Similarly, his team were all polite, friendly, on time and perfectionists. We relaxed knowing that all the work would be completed to a high standard. The cabinetry is also of a superb standard. We are delighted by the dream kitchen we now have.

Many thanks to Brilliant SA!”
Carrie & Gareth, Lower Mitcham

 

“From the outset our experience with Brilliant SA has been a rewarding one. We needed to get a quick start on our 2 bathroom & laundry complete makeovers which required us to look for an organisation that could manage this. Brilliant SA was able to provide this for us. The whole process from design through installation and completion was managed very well and we were kept up to date regularly both verbally and through their project management system. Whilst there were some issues, outside of the control of Brilliant SA, they managed these well…coupled with this was the quality of workmanship and consequently we are very pleased with the end result. We would recommend Brilliant SA to others!”
Brian & Janet, Hove

 

“Brilliant SA have truly lived up to their name with our ensuite renovation, as the end result was ‘brilliant’! Our design consultant Jessica was incredibly helpful with the planning and selection stage. The company was very accommodating to our busy working schedules. The quality of the renovations are very impressive. Overall we had a great experience with Brilliant SA and would highly recommend their services. We would not change a single thing in our new ensuite and cant thank the team enough for bringing a new life to the room!”
Shane & Nadia, Happy Valley

 

“We couldn’t rate Brilliant SA more highly and we wouldn’t hesitate to use them again for further building work. A first class bathroom only is achieved through first class service. Brilliant SA provided both.”
Amanda, Kingswood

 

“We just want to express our gratitude for the wonderful bathroom renovation that Brilliant SA undertook on our home.

We were totally impressed with the entire renovation process.  Bronwyn, managed to put our desires into a plan, and then Rob project managed the entire process wonderfully. There was hardly a day went by that Rob did not call in to see that the work had been completed.  Special mention must be made of the high quality of the workmanship by the various trades that worked on the bathroom. They were all superb, which is reflected in the wonderful end product.

We would have no hesitation in recommending Brilliant SA to others.”
Gayle and Paul, West Beach

 

“Really fantastic people to deal with…honest, reliable and really well organised with excellent communication. A fabulous group of tradespeople who take pride in the quality of their work. The end result being a beautiful new bathroom that is everything and more than I expected. They really do live up to their name!”
Judy & Greg, South Plympton

 

“Brilliant SA were simply brilliant in every respect. All of the tradies were friendly, courteous, cleaned up well and did a great job. The Co-Construct application was a fabulous tool – easy to use and maintained daily.

Special thanks to Rob who coordinated everything so well and to Bronwyn for fulfilling my design requirements.

I would highly recommend this company for its attention to detail, constant monitoring and professional but friendly service.”
Janine, Glenelg

 

“Firstly, my sincere thanks to designer Steve Mahlo for his creative talent in transforming my unit into a lighter, brighter and more modern and functional space.

Many thanks and gratitude to all the tradesman involved in the renovation. I felt that you all went that extra mile to ensure that I was completely satisfied with the work being done. Also thank you to the office staff who were always friendly, courteous and helpful.

I love my new unit! Thank you Brilliant SA – I will highly recommend your business to anyone I meet who is contemplating a renovation”
Lynnette, Dulwich

 

“Right from the start we were impressed with your company – including the initial friendly, informative reply from Mick to our original enquiry, and the friendly, courteous times we spent in the showroom.

When the construction got underway Michael quickly established a very good relationship with us. His friendly manner, his attention to detail, his control over the standard of workmanship of the contractors and his willingness to listen and address concerns promptly along the way was very reassuring to us.

The end result of the two bathroom jobs you did for us…are BRILLIANT. The indoor bathroom is classy, practical, light, bright and has a fantastic feeling of openness. The outdoor one is spectacular. Both spaces have an amazing WOW factor when family and friends open the door for the first time.

Probably the best feedback we can give is in answer to the question “If we were doing another bathroom renovation would we choose Brilliant SA again, and would we recommend Brilliant SA to others?” The answer is easy – YES. We are delighted with your company’s ability to transform our thoughts into an innovative design and deliver an outstanding pair of bathroom sensations. Simply BRILLIANT.”
Judith & David, West Lakes

 

“We are very happy with our ensuite renovation. Mick was very helpful with the renovation planning and the selection of accessories. Dave supervised to perfection! All contractors were punctual and professional. The result is better than we had hoped for. Well done Brilliant SA!”
Peter & Lesley, Coromandel Valley

 

“After having an amazing extension done by Brilliant SA two years ago, a project completed 1 week before the scheduled completion date, we didn’t even bother to get quotes from other companies when we were ready to do a kitchen and bathroom renovation this year. The designer listened carefully to what we wanted and her first design was superb, so we needed to ponder no further.

Brilliant SA only employ polite, respectful, skilled tradespeople – people we would gladly invite over for a meal, so it was a delight to have them working at our home. Our project manager had the most incredible attention to detail and was able to short circuit anything that was drifting off course. He was on site most days and kept us informed of the process and any deviations from the original schedule.

The final result is a stylish and very functional kitchen invoking a ‘Wow, that’s an amazing result,’ from everyone, with a similar reaction to the bathroom.

We encourage others not to go for the cheapest quote, but to go with a company that will provide quality work in a timely fashion, undertaken by people who are delightful to have around. We wouldn’t go anywhere else after having two fantastic projects completed by Brilliant SA. Thank you so much for creating a space in which we are both comfortable and aesthetically delighted!”
Gail and Ron, Eden Hills

 

“Jordan (designer) and David (project manager) did a fabulous job of renovating my tired and non-functional kitchen and laundry into stylish inviting utility zones. These new spaces are areas I now want to spend time in – my cooking is tastier, and my clothes are cleaner! Brilliant SA demonstrated exceptional knowledge and creativity in the design on my kitchen and laundry as well as experience and professionalism in the schedule and delivery of the project. Renovating my home with Brilliant SA was a positive experience.”
Meredith, Forestville

 

“We have used the team at Brilliant SA to complete two projects for us over the years. The whole process has always run very smoothly from initial meeting with their designers to completion. All staff both in the office and on site have been very professional and worked to extremely high standards. We would recommend their services to anyone looking to renovate, Brilliant SA truly lives up to their name!”
Simon & Anna, Hawthorndene

 

“We are absolutely delighted with our renos!  What a fantastic company to deal with!  Thanks especially to Jordan & David!  A job well done!”
Keryn and Kym, Semaphore Park

 

“Let me tell you how much I ADORE the new bathroom that Brilliant SA has made for us! I want to be in it, admire it all day long! It’s a pleasure to use, works in every way and is almost artistically beautiful. Please thank ALL your workers for their timeliness, pleasantness and professionalism.”
Mem Fox, Brighton

 

“We were thoroughly impressed with the whole process, Jordan designed exactly what we asked for and David was very thorough in his organisation of all the tradies. We’re already planning our main bathroom renovation”
Sue and Richard, Daw Park

 

“Particular thanks to Jordan & Michael for your support and approachability throughout. We were very impressed with the courtesy and care shown by the trades throughout. – That has certainly changed since we built this house 30 years ago. We will be in touch shortly for the laundry renovation.”
Judy & Simon, Mt Osmond

 

“I am so grateful for the wonderful work you have done for us. I always know the work will be of a very high standard. David, my project manager, is fabulous.  Nothing is a problem. he is always solution focused & accommodating of an ever-growing list of things I needed to have done. Thank you again. Third house now!”
Kylie, Belair

 

“From start to finish, dealing with Brilliant SA was worry-free. We felt confident and in the design, experience and execution of our bathroom. Steve’s design ideas helped us realise what we needed, with simple and practical solutions, personalised to our needs. Once the process started, communication between us and David was so easy and he regularly checked in, explained the details and was always friendly.

We are so in love with the final product and because of the quality of workmanship it feels like such care has been taken to ensure it’s perfect. We wouldn’t hesitate to recommend Brilliant SA, and should we require similar work in the future, you will be our choice!”
Melanie & Louise, Ascot Park

 

“We write to express our sincere thanks for all Brilliant SA have achieved for us in providing us with bathrooms we are extremely pleased and proud of. Your company name certainly says it all! To walk into our bathrooms is indeed a five star pleasure, with visitors to our home also amazed at what you have achieved. It has been an excellent investment exercise in adding both quality and value to our home.

We would also like to thank your excellent Team who have provided high levels of quality work throughout the project and continue with genuine customer service including solid support and back up in times of interruptions/problems with supply and currently with product.

To anyone contemplating utilising your Company services and reading this we would say: simply go ahead with complete confidence in the knowledge that you will receive what you pay for, a quality service with integrity.

We indeed made the right choice”
Jim & Barbara, Hallett Cove

 

“Being somewhat a stickler with regards the detail attaching to a job of this nature, the quote submission, progress payment and final billing process were found to be head and shoulders above some of the rubbish that’s dished up nowadays and further more smacked with integrity.

Thanks again to you, and rest assured we would not hesitate in highly recommending your firm at every opportunity.”
Glengowrie

 

“I would appreciate it if you could pass on to your team of tradesmen our appreciation and thankfulness. The manner in which they held themselves was not only professional but high in standards as well. Each and every one of them was polite, informative, friendly and attentive to the job they carried out.

The area was cleaned up daily; it was a blessing not to have to tread over rubble and materials left behind. I have appreciated the fact that I was kept informed as to what was going on. Also I thank Michael very much for keeping me up to date with everything and his honesty throughout. These are the little things that can give a company the respect they so rightfully deserve. I will certainly recommend your company to those wanting to renovate.”
Bellevue Heights

 

“Thank you for the fantastic job you did on our ensuite and main bathroom. We would not hesitate to recommend your company – you were all a pleasure to work with.”
Cherry Gardens

 

“Just a note of thanks for the excellent job you have just completed on our bathroom renovation. Just a few of the things we appreciated were: being advised on original planning, advice on the best plumbing ware to buy, the clean and efficient way you carried out the whole renovation, the attention to detail, the professional way in which you went about the whole job, the sub-contractors that you used were first class and we are sure to use them again. When one undertakes a fairly major renovation such as this the last thing you want is day after day hassles and it’s a pleasure to say that we didn’t have one hassle on the entire job.

It will be a pleasure to recommend your work to our friends and we would only be happy to recommend your work to any prospective clients.”
Novar Gardens

 

“The ensuite looks so nice! It’s turned out a treat, and wouldn’t have been half as good without your suggestions. One of the big surprises is how spacious it appears to be – we thought it would be a lot smaller. But most of all we love the way it has all gone so smoothly, with Rob letting us know what was to happen every step of the way, and it turning out just as he has said.
Thanks for your suggestions and input.”
Carey Gully

 

“I’d just like to take this opportunity to thank everyone who has been involved in giving us our dream bathroom, laundry and ensuite; we are extremely pleased with it. If we hear of anyone who is planning any bathroom renovations, we’ll have no hesitation in recommending Brilliant SA. The standard of workmanship is excellent!”
Coromandel Valley

 

“We are absolutely delighted with our new bathrooms. Your elegant designs, Janine, have added a touch of luxury to our home and we are very impressed with the professionalism of all the “boys” at work – a big thankyou to David “Boss-man” on the job!”
Woodcroft

 

“Thanks everyone, yet again you have lived up to your name: Brilliant! We were very sad to leave our lovely bathroom and laundry at our old house after you transformed them, but health dictated the move and now we can enjoy living in a BIT OF LUXURY yet again!”
Blackwood

 

“Thank you to all of your team, not only for the absolutely first class job that you have made of our two bathrooms, but also the manner in which the work was carried out…the workmanship and attitude was superb, with standards being set by at the beginning and carried through to the end.”
Stirling

 

“The renovation to our bathroom was completed with minimal inconvenience to our family and we are very thrilled with the final result. The standard of workmanship was excellent and all the tradesmen were professional and friendly.
Our beautiful, stylish and user-friendly facility has been much admired and we have recommended Brilliant SA to several of our friends.”
Somerton Park

 

“Please pass my thanks on to all those involved in the creation of my new bathroom, toilet and laundry. It is a difficult site and I was so impressed with the cheerful dedicated team and the excellent craftsmanship. I have recommended Brilliant SA to many many people as being truly BRILLIANT!”
Blackwood

 

“The bathroom shower is looking fabulous! Thank you for sending Livio to us – he has done a meticulous and beautiful job of the tiling. All the tradesmen you had here have been truly caring and professional – they’ve obviously been carefully selected.
We are looking forward to the completion of our lovely new bathroom and feel sure we are going to remember Brilliant SA for many years to come, with gratitude to you!”
Vale Park

“We commend you on your workforce, both employees and sub-contractors. Without exception, they were polite and efficient, the quality of work being of the highest order. During our many absences, we had no hesitation in leaving, whoever it was, alone in the house.
The finished article is a delight to use, and there appears to be so much more natural light inside.”
Coromandel Valley

 

“I am so pleased I made the decision to take on this project. The process was very professional on your part. The tradespeople you brought in have done a “brilliant” job!”
Somerton Park

 

“We are very happy with the bathroom as it is, and anticipate an impressive completed room when final installations are done.
It was an interesting process watching the work being undertaken, and we have been very impressed with the quality of the work done by the various sub-contractors/employees. Everyone was friendly, and polite and approachable. The house was left in a tidy state at completion of each day’s work. We were kept well informed about planned stages of work, during a period of heavy workload for everyone. We would have no hesitation in recommending your company to any friends or colleagues seeking bathroom renovations.”
Hawthorn

 

“Now that everything has been finalized and enough time has passed so that we can say the two new bathrooms and laundry have been truly ‘run-in’, we would like to take the opportunity to express our appreciation to you and your whole team for a job well done at every stage.

At the outset, the design was tastefully creative and the planning meticulously accurate. We sense you have a reputation for being pedantic with the details, but we are so thankful that you are! Your knowledge of bathroom products and the sheer extent of what is out there in the market was second to none in our experience. You were helpfully unobtrusive in your oversight of the whole thing and instilled us with the necessary confidence in the whole process right from the start.

As for the construction phase, it was done on time and within budget and to the highest professional standards. It’s clear that you have gathered some of the best tradespeople around as part of the Brilliant team. They all seemed to be at the top of their game and took genuine pride in ‘getting it right’. We have a brother in law who is an excellent tradesman in his own right and usually highly critical of the work of others, but even he has only had good things to say about the finished product.

Before closing, we should also give a special thanks to David Lamond. He is a superb construction supervisor, always calmly appearing just when his input was needed – which we realise doesn’t happen by chance. It might only be a small thing but when the workers on-site are such a happy, competent, coordinated, polite and helpful bunch, it makes such a difference. If we’d known that having a renovation done could actually be a pleasure, we wouldn’t have put it off for so long!

Thank you once again for a superb job brilliantly and professionally executed.”
Carol and Adrian, Burnside

 

“I wish to thank all at Brilliant SA for the quality renovation to modernise this previously out-dated area. Along the way unforeseen problems have arisen due to the 100 year old building, and each time obstacles have been resolved in a very efficient manner. Project Manager Stuart and all the tradesmen have been a pleasure to deal with and I recommend Brilliant SA to anyone planning to renovate their home.”
Glengowrie

 

“Thanks again for a fabulous job on our kitchen and for ensuring it all got finished in time! Thankyou for the box of wine – totally unexpected but a very nice surprise!”
Coromandel Valley

 

“Many thanks for a job well done! We celebrate your professional skills and the personal manner of all involved in our bathroom project. We have, and will continue to recommend Brilliant SA to our family and friends.”
Belair

 

“To Mick, Janine, Dave and all the wonderful staff at Brilliant SA; thank you.

MICK – You have obviously worked hard to build the company to where it stands today. You and your staff complement each other well. The combination of a builder and designer was the deal sealer for us. We wish you well for the future of Brilliant SA.

DAVE – Thanks for keeping me so well informed on the job. Your putting our wishes into action with an even temper was perfect. The suggestions and solutions you put forth were not only spot on, but performed with a minimum of fuss. We really appreciated your organisation, and your commitment to completing the job on time. My staff have even mentioned that they thought I would be more stressed and grumpy than I was during the renovating process. Wow! (Now I don’t have any excuses).

JANINE – Your ideas and attention to detail are second to none. Your knowledge on what works matched up with our house and wishes was absolutely spot on. Thank you for making sure we didn’t end up with an orange oompa loompa house.

The whole process was surprisingly easy, thank you again Brilliant SA (and thanks for making sure I don’t have a queue for the toilet!).”
Largs Bay

 

“Thank you for renovating our bathroom. We appreciate the manner in which it was carried out and the choice of tradesmen to do the different parts of the job; all were willing workers who did their part efficiently with the minimum discomfort to the household.

We may not have the “jazziest” bathroom in town with all the flashy extras – but one that suits our personalities & house – just a simple one that won’t date.
We are happy to recommend you to anyone who needs a bathroom renovation in the future.”
Colonel Light Gardens

 

“We are extremely pleased with the renovations. They even exceed our expectations and the quality of workmanship is of a very high standard. Your firm was flexible in accommodating our additional requirements and the whole job was well managed!”
Mitcham

 

“Many, many thanks for a great job. We are absolutely thrilled with our new bathrooms and laundry, you have lived up to your name – they are truly brilliant!

I will certainly recommend you to any of my friends with confidence; in fact have given your name to quite a few clients of work.”
Blackwood

 

“We’d just like to thank you for the wonderful job you did on our ensuite. It was a very professional process – you have a great team. We would happily recommend you to anyone!”
Belair

 

“We wish to express our complete satisfaction with the end result of our renovations. The tradespeople were very fussy about avoiding “mess”, which was greatly appreciated!”
Panorama

 

“We are still in awe of our lovely new bathroom – the novelty value of taking a shower which drains is yet to wear off! We are very pleased with everything and are particularly enjoying the warm floors! Thanks for everything and we’ll see you next time round!”
Blackwood

 

“Thankyou for the great job that was done on our bathroom, and all the extra help that was given. Please pass on to all the guys our appreciation –they were always friendly and caring! We will have no problems recommending your business as we found you all to be very professional – you have a great team of workers.”
Seacombe Heights

 

“Thankyou for all your advice, and the fantastic work that was done to complete our renovations. Your staff are a credit to you as we found them all friendly and experts in their trades. They were a pleasure to have in our home. We look forward to you coming back in the New Year to do our laundry!”
Morphett Vale

 

“Many thanks for a wonderful job. The tradespeople were prompt and competent. Thanks also to Michael for his assistance, which was much appreciated through the job.”
Trott Park

 

“Thankyou to you all for a job well done. Your attention to detail and professional service was very much appreciated.”
Belair

 

“We are extremely happy with the finished bathroom and we would like to thank you for everything the three week renovation.
Please pass on to all concerned thanks for their professionalism and the manner in which they went about their work in our home.
We would have no hesitation in recommending your company to others.”
South Plympton

 

“I wish to express my appreciation for the excellent job that Brilliant SA has done with my renovated bathroom. Everyone has been very helpful, knowledgeable, available and useful on the renovation. It wasn’t always easy, but the final product was completed to a high standard.”
Flagstaff Hill

 

“Thanks for doing such a great job of renovating our bathroom; we’re really pleased with the result. We are also impressed with all the tradesmen who worked on it. We’ll come back to see you when we’re ready to do the ensuite.”
Belair

 

“Thank you for the ease and manner in which you renovated my bathrooms and laundry. I do appreciate you kindness in bringing the work forward so that it was completed before we needed to move.”
Bellevue Heights

 

“I would like to express my sincere thanks to Brilliant SA on their excellent job they did renovating our bathroom. The workmanship was of a high standard and completed on time. They were clean and tidy and happy to answer any queries we had.
I would be more than happy to recommend Brilliant SA to anyone and have already done so. Thank you for making it a pleasant experience.”
Woodville North

 

“Thank you, and your team, so much for your consideration and cooperation during the period of our renovations. It made the whole process much easier than we ever thought possible.”
Millswood

 

“I would like to place on record our appreciation of the quality and high standards of all staff employed by your company.
We are extremely pleased with the final result and will have no hesitation in recommending Brilliant SA to anybody requiring a bathroom renovation.”
South Brighton

 

“Our renovations are now completed and we would like to thank you and compliment you on your efforts; once again Brilliant SA has done some great work for us. It was a pleasure to have your workers in our home – everyone helpful and considerate and their work is a credit to each of them.”
Belair