Ron and Gail are like many of our clients on a lot of ways. They care about predictable quality, reliable service and ongoing commitment and support. They want someone who genuinely listens and works creatively to meet their need. They’ve come back for multiple projects and continue to be both friends and advocates. Thanks for sharing your story!
Can’t believe that this wonderfully renovated house is our’s!
We’re thrilled with the result and are enjoying a wonderfully functional kitchen design that looks fantastic.
Thanks for a wonderful team effort. Well done!
Gail and Ron, Eden Hills
“We are absolutely delighted with our renos! What a fantastic company to deal with! Thanks especially to Jordan & David! A job well done!”
Keryn and Kym, Semaphore park
“Let me tell you how much I ADORE the new bathroom that Brilliant SA has made for us! I want to be in it, admire it all day long! It’s a pleasure to use, works in every way and is almost artistically beautiful. Please thank ALL your workers for their timeliness, pleasantness and professionalism.”
Mem Fox, Brighton
” We were thoroughly impressed with the whole process, Jordan designed exactly what we asked for and David was very thorough in his organisation of all the tradies. We’re already planning our main bathroom renovation”
Sue and Richard, Daw Park
“Particular thanks to Jordan & Michael for your support and approachability throughout. We were very impressed with the courtesy and care shown by the trades throughout. – That has certainly changed since we built this house 30 years ago. We will be in touch shortly for the laundry renovation.”
Judy & Simon, Mt Osmond
“I am so grateful for the wonderful work you have done for us. I always know the work will be of a very high standard. David, my project manager, is fabulous. Nothing is a problem. he is always solution focused & accommodating of an ever-growing list of things I needed to have done. Thank you again. Third house now!”
“From start to finish, dealing with Brilliant SA was worry-free. We felt confident and in the design, experience and execution of our bathroom. Steve’s design ideas helped us realise what we needed, with simple and practical solutions, personalised to our needs. Once the process started, communication between us and David was so easy and he regularly checked in, explained the details and was always friendly.
We are so in love with the final product and because of the quality of workmanship it feels like such care has been taken to ensure it’s perfect. We wouldn’t hesitate to recommend Brilliant SA, and should we require similar work in the future, you will be our choice!”
Melanie & Louise, Ascot Park
“We write to express our sincere thanks for all Brilliant SA have achieved for us in providing us with bathrooms we are extremely pleased and proud of. Your company name certainly says it all! To walk into our bathrooms is indeed a five star pleasure, with visitors to our home also amazed at what you have achieved. It has been an excellent investment exercise in adding both quality and value to our home.
We would also like to thank your excellent Team who have provided high levels of quality work throughout the project and continue with genuine customer service including solid support and back up in times of interruptions/problems with supply and currently with product.
To anyone contemplating utilising your Company services and reading this we would say: simply go ahead with complete confidence in the knowledge that you will receive what you pay for, a quality service with integrity.
We indeed made the right choice”
Jim & Barbara, Hallett Cove
Being somewhat a stickler with regards the detail attaching to a job of this nature, the quote submission, progress payment and final billing process were found to be head and shoulders above some of the rubbish that’s dished up nowadays and further more smacked with integrity.
Thanks again to you, and rest assured we would not hesitate in highly recommending your firm at every opportunity.”
“I would appreciate it if you could pass on to your team of tradesmen our appreciation and thankfulness. The manner in which they held themselves was not only professional but high in standards as well. Each and every one of them was polite, informative, friendly and attentive to the job they carried out.
The area was cleaned up daily; it was a blessing not to have to tread over rubble and materials left behind. I have appreciated the fact that I was kept informed as to what was going on. Also I thank Michael very much for keeping me up to date with everything and his honesty throughout. These are the little things that can give a company the respect they so rightfully deserve. I will certainly recommend your company to those wanting to renovate.”
“Thank you for the fantastic job you did on our ensuite and main bathroom. We would not hesitate to recommend your company – you were all a pleasure to work with.”
“Just a note of thanks for the excellent job you have just completed on our bathroom renovation. Just a few of the things we appreciated were: being advised on original planning, advice on the best plumbing ware to buy, the clean and efficient way you carried out the whole renovation, the attention to detail, the professional way in which you went about the whole job, the sub-contractors that you used were first class and we are sure to use them again. When one undertakes a fairly major renovation such as this the last thing you want is day after day hassles and it’s a pleasure to say that we didn’t have one hassle on the entire job.
It will be a pleasure to recommend your work to our friends and we would only be happy to recommend your work to any prospective clients.”
“The ensuite looks so nice! It’s turned out a treat, and wouldn’t have been half as good without your suggestions. One of the big surprises is how spacious it appears to be – we thought it would be a lot smaller. But most of all we love the way it has all gone so smoothly, with Rob letting us know what was to happen every step of the way, and it turning out just as he has said.
Thanks for your suggestions and input.”
“I’d just like to take this opportunity to thank everyone who has been involved in giving us our dream bathroom, laundry and ensuite; we are extremely pleased with it. If we hear of anyone who is planning any bathroom renovations, we’ll have no hesitation in recommending Brilliant SA. The standard of workmanship is excellent!”
“We are absolutely delighted with our new bathrooms. Your elegant designs, Janine, have added a touch of luxury to our home and we are very impressed with the professionalism of all the “boys” at work – a big thankyou to David “Boss-man” on the job!”
“Thanks everyone, yet again you have lived up to your name: Brilliant! We were very sad to leave our lovely bathroom and laundry at our old house after you transformed them, but health dictated the move and now we can enjoy living in a BIT OF LUXURY yet again!”
“Thank you to all of your team, not only for the absolutely first class job that you have made of our two bathrooms, but also the manner in which the work was carried out.
To a man, the workmanship and attitude was superb, with standards being set by at the beginning and carried through to the end.”
“The renovation to our bathroom was completed with minimal inconvenience to our family and we are very thrilled with the final result. The standard of workmanship was excellent and all the tradesmen were professional and friendly.
Our beautiful, stylish and user-friendly facility has been much admired and we have recommended Brilliant SA to several of our friends.”
“Please pass my thanks on to all those involved in the creation of my new bathroom, toilet and laundry. It is a difficult site and I was so impressed with the cheerful dedicated team and the excellent craftsmanship. I have recommended Brilliant SA to many many people as being truly BRILLIANT!”
“The bathroom shower is looking fabulous! Thank you for sending Livio to us – he has done a meticulous and beautiful job of the tiling. All the tradesmen you had here have been truly caring and professional – they’ve obviously been carefully selected.
We are looking forward to the completion of our lovely new bathroom and feel sure we are going to remember Brilliant SA for many years to come, with gratitude to you!”
“We commend you on your workforce, both employees and sub-contractors. Without exception, they were polite and efficient, the quality of work being of the highest order. During our many absences, we had no hesitation in leaving, whoever it was, alone in the house.
The finished article is a delight to use, and there appears to be so much more natural light inside.”
“I am so pleased I made the decision to take on this project. The process was very professional on your part. The tradespeople you brought in have done a “brilliant” job!”
“We are very happy with the bathroom as it is, and anticipate an impressive completed room when final installations are done.
It was an interesting process watching the work being undertaken, and we have been very impressed with the quality of the work done by the various sub-contractors/employees. Everyone was friendly, and polite and approachable. The house was left in a tidy state at completion of each day’s work. We were kept well informed about planned stages of work, during a period of heavy workload for everyone. We would have no hesitation in recommending your company to any friends or colleagues seeking bathroom renovations.”
“Now that everything has been finalized and enough time has passed so that we can say the two new bathrooms and laundry have been truly ‘run-in’, we would like to take the opportunity to express our appreciation to you and your whole team for a job well done at every stage.
At the outset, the design was tastefully creative and the planning meticulously accurate. We sense you have a reputation for being pedantic with the details, but we are so thankful that you are! Your knowledge of bathroom products and the sheer extent of what is out there in the market was second to none in our experience. You were helpfully unobtrusive in your oversight of the whole thing and instilled us with the necessary confidence in the whole process right from the start.
As for the construction phase, it was done on time and within budget and to the highest professional standards. It’s clear that you have gathered some of the best tradespeople around as part of the Brilliant team. They all seemed to be at the top of their game and took genuine pride in ‘getting it right’. We have a brother in law who is an excellent tradesman in his own right and usually highly critical of the work of others, but even he has only had good things to say about the finished product.
Before closing, we should also give a special thanks to David Lamond. He is a superb construction supervisor, always calmly appearing just when his input was needed – which we realise doesn’t happen by chance. It might only be a small thing but when the workers on-site are such a happy, competent, coordinated, polite and helpful bunch, it makes such a difference. If we’d known that having a renovation done could actually be a pleasure, we wouldn’t have put it off for so long!
Thank you once again for a superb job brilliantly and professionally executed.”
Carol and Adrian, Burnside
“I wish to thank all at Brilliant SA for the quality renovation to modernise this previously out-dated area. Along the way unforeseen problems have arisen due to the 100 year old building, and each time obstacles have been resolved in a very efficient manner. Project Manager Stuart and all the tradesmen have been a pleasure to deal with and I recommend Brilliant SA to anyone planning to renovate their home.”
“Thanks again for a fabulous job on our kitchen and for ensuring it all got finished in time! Thankyou for the box of wine – totally unexpected but a very nice surprise!”
“Many thanks for a job well done! We celebrate your professional skills and the personal manner of all involved in our bathroom project. We have, and will continue to recommend Brilliant SA to our family and friends.”
“To Mick, Janine, Dave and all the wonderful staff at Brilliant SA; thank you.
MICK – You have obviously worked hard to build the company to where it stands today. You and your staff complement each other well. The combination of a builder and designer was the deal sealer for us. We wish you well for the future of Brilliant SA.
DAVE – Thanks for keeping me so well informed on the job. Your putting our wishes into action with an even temper was perfect. The suggestions and solutions you put forth were not only spot on, but performed with a minimum of fuss. We really appreciated your organisation, and your commitment to completing the job on time. My staff have even mentioned that they thought I would be more stressed and grumpy than I was during the renovating process. Wow! (Now I don’t have any excuses).
JANINE – Your ideas and attention to detail are second to none. Your knowledge on what works matched up with our house and wishes was absolutely spot on. Thank you for making sure we didn’t end up with an orange oompa loompa house.
The whole process was surprisingly easy, thank you again Brilliant SA (and thanks for making sure I don’t have a queue for the toilet!).”
“Thank you for renovating our bathroom. We appreciate the manner in which it was carried out and the choice of tradesmen to do the different parts of the job; all were willing workers who did their part efficiently with the minimum discomfort to the household.
We may not have the “jazziest” bathroom in town with all the flashy extras – but one that suits our personalities & house – just a simple one that won’t date.
We are happy to recommend you to anyone who needs a bathroom renovation in the future.”
Colonel Light Gardens
“We are extremely pleased with the renovations. They even exceed our expectations and the quality of workmanship is of a very high standard. Your firm was flexible in accommodating our additional requirements and the whole job was well managed!”
“Many, many thanks for a great job. We are absolutely thrilled with our new bathrooms and laundry, you have lived up to your name – they are truly brilliant!
I will certainly recommend you to any of my friends with confidence; in fact have given your name to quite a few clients of work.”
“We’d just like to thank you for the wonderful job you did on our ensuite. It was a very professional process – you have a great team. We would happily recommend you to anyone!”
“We wish to express our complete satisfaction with the end result of our renovations. The tradespeople were very fussy about avoiding “mess”, which was greatly appreciated!”
“We are still in awe of our lovely new bathroom – the novelty value of taking a shower which drains is yet to wear off! We are very pleased with everything and are particularly enjoying the warm floors! Thanks for everything and we’ll see you next time round!”
“Thankyou for the great job that was done on our bathroom, and all the extra help that was given. Please pass on to all the guys our appreciation –they were always friendly and caring! We will have no problems recommending your business as we found you all to be very professional – you have a great team of workers.”
“Thankyou for all your advice, and the fantastic work that was done to complete our renovations. Your staff are a credit to you as we found them all friendly and experts in their trades. They were a pleasure to have in our home. We look forward to you coming back in the New Year to do our laundry!”
“Many thanks for a wonderful job. The tradespeople were prompt and competent. Thanks also to Michael for his assistance, which was much appreciated through the job.”
“Thankyou to you all for a job well done. Your attention to detail and professional service was very much appreciated.”
“We are extremely happy with the finished bathroom and we would like to thank you for everything the three week renovation.
Please pass on to all concerned thanks for their professionalism and the manner in which they went about their work in our home.
We would have no hesitation in recommending your company to others.”
“I wish to express my appreciation for the excellent job that Brilliant SA has done with my renovated bathroom. Everyone has been very helpful, knowledgeable, available and useful on the renovation. It wasn’t always easy, but the final product was completed to a high standard.”
“Thanks for doing such a great job of renovating our bathroom; we’re really pleased with the result. We are also impressed with all the tradesmen who worked on it. We’ll come back to see you when we’re ready to do the ensuite.”
“Thank you for the ease and manner in which you renovated my bathrooms and laundry. I do appreciate you kindness in bringing the work forward so that it was completed before we needed to move.”
“I would like to express my sincere thanks to Brilliant SA on their excellent job they did renovating our bathroom. The workmanship was of a high standard and completed on time. They were clean and tidy and happy to answer any queries we had.
I would be more than happy to recommend Brilliant SA to anyone and have already done so. Thank you for making it a pleasant experience.”
“Thank you, and your team, so much for your consideration and cooperation during the period of our renovations. It made the whole process much easier than we ever thought possible.”
“I would like to place on record our appreciation of the quality and high standards of all staff employed by your company.
We are extremely pleased with the final result and will have no hesitation in recommending Brilliant SA to anybody requiring a bathroom renovation.”
“Our renovations are now completed and we would like to thank you and compliment you on your efforts; once again Brilliant SA has done some great work for us. It was a pleasure to have your workers in our home – everyone helpful and considerate and their work is a credit to each of them.”